FAQs (Frequently asked questions)
We have compiled a list of frequently asked questions about Voice Reader Web for you.
1. On which devices can I use Voice Reader Web?
Voice Reader Web can be used on iPhone, iPad and on iPod touch iOS 4.2 or higher.
2. Can I download the Voice Reader Web app another time free of charge after I have purchased it?
Yes, once you have purchased the Voice Reader Web app or offline voices, you can download them again from the App Store through your account free of charge.
3. Is it possible to use the offline voices, which I have purchased in Voice Reader Text to Speech, also in Voice Reader Web?
Yes! If you already own our Voice Reader Text to Speech app and have acquired an offline voice there, you can use it free of charge in Voice Reader Web as well! To do this, go to the Voice Reader Text to Speech app and click on „Settings“ in the „Voice“ section and there at the top on the button „Share offline voices“ -> „Open in Voice Reader Web“. Thereafter, start Voice Reader Web and go to „Settings“ -> „Available offline voices“ -> „Restore offline voices“. In the „Restore“ message box you will receive information regarding which voices have already been purchased. Confirm with „OK“. A yellow downward pointing arrow next to the respective voice displays that the download is ready. Click to begin the loading process. Similarly, you can also share free of charge an offline voice which you purchased in Voice Reader Web with Voice Reader Text to Speech! If the yellow downward pointing arrow isn’t shown in Voice Reader Web, please delete the app from the multitasking bar and restart again the sharing of the offline voices in Voice Reader Text to Speech. (Please double-tap the home button on your mobile device. This will bring up the multitasking display, showing your "recently used" apps. Press and hold the icon of the Voice Reader Web app more than 3 seconds, than tap the red circle with a dash to delete it from the multitasking bar)
4. How can I update the Voice Reader Web app?
Updates are new versions of the app, which you can download free of charge to your iPhone, iPad or iPod touch from the App Store, or to your computer from the iTunes Store. Each time you access the App Store, it will automatically search for updates for the apps you have downloaded previously. Tap the "Updates" menu in the App Store. Tap the app for further information about the update. Tap "Update".
5. Is it possible to use the offline voices, which I have purchased in Voice Reader Web, also in Voice Reader Text to Speech?
Yes! If you already own our Voice Reader Web app and have acquired an offline voice there, you can use it free of charge in Voice Reader Text to Speech as well! To do this, go to the Voice Reader Web app and click on „Settings“ in the „Voice“ section and there at the top on the button „Share offline voices“ -> „Open in Voice Reader Text to Speech“. Thereafter, start Voice Reader Text to Speech and go to „Settings“ -> „Available offline voices“ -> „Restore offline voices“. In the „Restore“ message box you will receive information regarding which voices have already been purchased. Confirm with „OK“. A yellow downward pointing arrow next to the respective voice displays that the download is ready. Click to begin the loading process. Similarly, you can also share free of charge an offline voice which you purchased in Voice Reader Text to Speech with Voice Reader Web! If the yellow downward pointing arrow isn’t shown in Voice Reader Text to Speech, please delete the app from the multitasking bar and restart again the sharing of the offline voices in Voice Reader Web. (Please double-tap the home button on your mobile device. This will bring up the multitasking display, showing your "recently used" apps. Press and hold the icon of the Voice Reader Text to Speech app more than 3 seconds, than tap the red circle with a dash to delete it from the multitasking bar)6. Is it possible to read out Websites, which require a secure login?
Depending on the type of encryption unfortunately some websites which require a secure login can’t be displayed or read out with Voice Reader Web.7. Refreshing offline voices: How can I upgrade a Voice Reader Web offline voice on my mobile device?
Please switch in the Voice Reader Web settings to the menu “Available offline voices” and choose the language, for which you bought the offline voice. Tap on the voice icon and wait a short moment until the new data of the chosen offline voice is uploaded. In a second step please tap on “voices” in the settings menu. Please deactivate your offline voice temporarily by clicking e.g. on an online voice. Then reactivate your offline voice for which the data was updated. Navigate to the editor and continue reading.8. New Feature since iOS 5: Reading webpages or continue listening with Voice Reader Web right from the locked screen.
Since iOS 5 the reading out option of Voice Reader Web is supported directly from the locked screen of your mobile device. Double-tap the home button and click on the play-symbol below the time display.Procedure:
Please open a webpage in Voice Reader Web and choose the desired voice. Use the “Play”-button in the menu bar to start the reading.
To interrupt the reading process, please tap on the Pause switch (not the “close” button).
Now you can leave the app with a tap on the home button and lock your mobile device.
If you double-tap on the home button in the locked mode, the audio player switches of Voice Reader Web will be displayed.
Via “Play” you can continue the reading.
If you use an offline voice in Voice Reader Web you can skip directly to the next sentence with the fast-forward button or return to the previous sentence with the rewind button.
